Overview
Better information before your team even picks up the lead.
The Lead Qualifier helps businesses understand which enquiries are worth pursuing, using your own qualification questions.
Every deployment is configured around your business: your approved information, your questions and your escalation rules. You choose which of the four services you need — businesses don't have to implement all of them.
Capabilities can include
- Capturing lead information
- Asking predefined qualification questions
- Understanding customer requirements
- Identifying intent
- Collecting budget information where appropriate
- Collecting timeframe
- Categorising enquiries
- Recording lead information
- Routing qualified leads
- Triggering CRM workflows
- Initiating follow-up
- Notifying sales teams
The framework
Answer. Qualify. Schedule. Support.
Each service works on its own, and works better together.
Next step
See Lead Qualifier in a real conversation.
Nia is our demonstration agent. Speak with her and experience how an AI agent listens, understands and takes action.